CONTACT
Whether you prefer visiting a branch, calling, or banking on the go, CalCom makes it easy to connect. Find branch locations, hours, and contact details below.
LOCATIONS & HOURS
Long Beach Branch/Corporate Office
3748 Bayer Ave. Unit 104, Long Beach CA 90808-1884
Monday - Thursday: 9:00am - 5:00pm & Friday: 9:00am - 1:00pm
Torrance Branch
3400 Torrance Blvd., Suite 100, Torrance, CA 90503-5803
Monday - Thursday: 9:00am - 5:00pm & Friday: 8:00am - 4:00pm
Pomona Branch
1880 N. Garey Ave., Suite A, Pomona, CA 91767-2905
Monday - Thursday: 7:30am - 3:30pm (closed from 1:00pm to 2:00pm)
Friday: 7:30am - 1:00pm
Downey Branch
11111 Brookshire Ave. (2nd Floor in City Hall), Downey, CA 90241-3817
Monday - Thursday: 9:00am - 5:00pm (closed from 1:00pm to 2:00pm)
Friday: 9:00am - 1:00pm
Virtual Branch
855.9CALCOM (855.922.5266)
Monday - Thursday: 9:00am - 5:00pm & Friday: 8:00am - 4:00pm
Get expanded access across seven credit union locations. Click here to learn more.
HOLIDAY & BRANCH CLOSURE SCHEDULE
Date | Holiday |
|---|---|
January 1 | New Year's Day |
January 19 | Martin Luther King Jr. Day |
February 16 | Presidents' Day |
March 18 | Staff Development Day |
May 25 | Memorial Day |
June 19 | Juneteenth |
July 3 | Independence Day (Observed) |
September 7 | Labor Day |
October 12 | Staff Development Day |
November 11 | Veterans Day |
November 26 | Thanksgiving |
November 27 | Downey closed |
December 25 | Christmas |
December 24 | Open 9:00am - 1:00pm (Downey closed) |
December 31 | Open 9:00am - 1:00pm (Downey closed) |
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FREQUENTLY ASKED QUESTIONS
General Questions
Our branch location and hours are listed here.
You can still access your funds easily through CO-OP Shared Branching and ATMs. Or stop by a branch participating in the Credit Union Network to withdraw cash, make deposits, transfer funds, make loan payments, and check your balance.
Yes, we offer VISA debit cards to our Checking account holders.
Yes, we offer checks for our Checking account holders. We also offer check withdrawals services such as Money Orders, Cashier’s Checks, and Third-party Checks.
Membership & Eligibility
Thank you for considering us to help you with your financial goals and dreams. Click here to learn How to Join.
No, you do not need to belong to a labor union to join CalCom.
Joining CalCom is easy. All we need is a Membership Application, a valid US government issued ID such as driver’s license or passport, and a minimum $1 deposit in the primary Savings account.
Select Employer Group is a business, organization, or association that has a formal relationship with a credit union so its employees (and often their immediate family members) are eligible to join the credit union.
Yes. As a federal credit union, CalCom’s member deposits are insured by the National Credit Union Administration (NCUA), which is the credit-union equivalent of the FDIC. Your funds are federally insured to at least $250,000 per member.
Deposit Accounts: Savings, Checking, Certificates
To add a joint owner, you and the other person will need to visit a branch or contact us at 855.9CALCOM to schedule a virtual appointment.
To add a beneficiary, contact us at 855.9CALCOM for assistance.
Our deepest condolences. Please contact us at 855.9CALCOM so we can verify the account type and assist you from there. You may need to provide a copy of the death certificate so we can formally update the account and begin any claim or settlement processes.
Please view our Fee Schedule for any services that may have a fee.
Online and Mobile Banking
If you are first time user you will need to enroll here with your account number and SSN. Contact us at 855.9CALCOM if you need your account number.
You can view your paperless eStatements in Online Banking under the Member Services tab or in our Mobile Banking App. For paper statements, please contact us at 855.9CALCOM.
Oh no! Simply visit here to reset. Your username is your account number unless you have customized it.
Yes, you can use Card Controls on your Mobile Banking app or in Online Banking. If you suspect fraudulent charges, please contact us immediately.
Loans
Of course, we would love to help you on your financial journey. You can apply in our Online Banking site. If you need assistance in applying you can speak to a Loan Representative at 855.9CALCOM.
Great question. If you are starting out establishing your credit history we offer Share Secured Loans and Share Secured Credit Cards to help you along the way. Click here to see all of our loan offerings.
We currently only utilize Experian for credit score inquiries and reporting. To obtain a copy of your credit report visit AnnualCreditReport.com.
