CREDIT UNION UPDATES ABOUT COVID-19

4.2.2020 Notice:

 

Please be advised that some CO-OP Shared Branch locations are not servicing members that are not members of their financial institution at this time. Please call the Shared Branch location prior to visiting to ensure the location you have selected is open to non-members. We apologize for any inconvenience this may cause.

 

Click here to find a Shared Branch near you.

 

3.24.2020 Notice:

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Our Downey Branch is temporarily closed since the Downey City Hall has be closed to the public due to COVID-19. 

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3.24.2020 Email:

 

Due to the LA County Department of Public Health's recommendation to avoid holding gatherings as a precaution from spreading COVID-19, we will be postponing our Annual Meeting.
 
The well-being of our members is our top priority and this is a safety measure we are taking to prevent the possible exposure to this virus. An announcement will be made once a new date for our Annual Meeting has been determined.​
 
As more information emerges regarding COVID-19, we will continue to keep an open line of communication with you and provide email updates as often as possible. Also, please visit our website at www.calcomcu.org to receive updated CalCom information.

We apologize for the inconvenience and thank you for your understanding.

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3.19.2020 Email:

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With the increasing concern surrounding COVID-19, we promise that our Members’ health is our top priority. We understand that these times may be challenging and our team is ready to continue to serve our Members while minimizing potential health risks. We have taken multiple steps to ensure the safety of our Members, Staff, and Community by enhancing our in-branch cleaning procedures and utilizing our eServices.
 
We invite and encourage you to connect with us remotely from the comfort of your home. If you are not a current user of the following eServices, sign up today. If you need assistance enrolling in these eServices, please contact us at 855.9CALCOM (855.922.5266). Our eServices include:   
     • Online Banking 
     • Mobile Banking - available at the App Store and Google Play
     • Text Communications*- text CalComInfo to 25324 to get information on your account
     • Video Banking - available in App Store and Google Play

During this time, we will maintain our regular hours of operation. If at any point we need to adjust our hours or close our offices, we will inform our members as soon as possible.  
 
We appreciate your patience as we navigate our options to continue providing your financial service needs. As more information emerges regarding COVID-19, we will continue to keep an open line of communication with you and provide email updates as often as possible. Also, please visit our website and follow us on Facebook and Instagram @calcomcu to receive up-to-date CalCom information.
 
Thank you for being a valued member and for your endless support.

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 *​ Standard text messaging rates will apply.

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3.13.2020 Email:

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On March 13, 2020, the President of the United States of America declared a National State of Emergency due to COVID-19. The health and safety of our members and staff is our priority.  
 
We want you to know that our Credit Union is committed to serve you.

The following are Remote Access Services that are available:

• Online Banking and Bill Pay*

• Mobile Banking

• Shared Branches

• Video Banking

• Audio Teller 

• Text Communications**. Text CalComInfo to 25324 to get information on your account. 

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We are closely monitoring the situation and taking actions necessary for the health and safety of our members and staff. Please refer to our website at www.calcomcu.org or call us at 855.922.5266 for updates on our branch operations.

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* Eligible for checking accounts only.​
 **​ Standard text messaging rates will apply.